Our Service

Our e-bikes come with a 12-month warranty. We have after-sale services located in the USA. If you have any after-sales questions, please contact us, our professional after-sales team will help you check and solve any problems in no time. After receiving your feedback, our customer service team will reply within 24 hours.

FAQ

How many days can I get the item after placing the order?

Kindly note that our delivery time is 3-5 days.

Do your bikes have certificates?

Yes, we have certificates of GCC, UL, FCC, etc.

How about the warranty?

Our e-bikes come with a 12-month warranty.

Do you have after-sale services?

Yes, we have after-sale services located in the USA. If you have any after-sales questions, please contact us, our professional after-sales team will help you check and solve any problems in no time. After receiving your feedback, our customer service team will reply within 24 hours.

What's your phone NO. of after-sale service?

+1(800)470-8939